Sept. 8, 2020

Grant Mercantile Agency, Inc. has received a pre-evacuation warning for our offices located in Oakhurst California due to wildfire in our area. Currently our offices have not been affected directly by the fire. Should we receive an evacuation warning our office will temporarily close to allow affected staff to evacuate with their families. As some of our employees should not be affected by the fire we will reopen once we have relocated to a back up location for our day to day operation.

If you do not have access to our client portal, now is a great time to reach out via email to gma@sti.net and request such access. Through our client portal you will continue to be able to view the most up to date information we have on the accounts assigned with our office. The necessary personnel will continue to monitor email and respond as timely as possible. Thank you for your continued support and understanding in these difficult times. Grant Mercantile Agency, Inc.


Testimonials

"Grant Mercantile Collections has done our collections for the past several years. We are very pleased with their turnover rate. Rick Slayton is our contact person. He is very helpful and knowledgeable in the health industry. The individuals that we bill are some of the most difficult to collect from, however, GMA is able to get payment arrangements and/or payment in full on these accounts. Overall, GMA Collections is an aggressive and consistent agency."

"Right from the start, Grant Mercantile impressed us with their efficient, professional manner – an approach that not only inspired confidence, but also generated the results we were looking for. We needed an effective solution to the problem of collecting on bad debt accounts. By partnering with GMA, we have been able to consistently minimize our overall credit losses. Because of its years of experience and worldwide commercial collections expertise, GMA has been able to provide us with the best in class third party International Collection services. From their state-of-the-art Internet Client Access system to their helpful, knowledgeable, friendly collection staff, our experience with GMA confirms to us that we’ve partnered with true leaders in the global commercial collection industry."

"We have a very strong working relationship with GMA, with excellent results in collecting. Our placements receive immediate attention and are handled in a professional manner. We are advised promptly of all developments for each claim. Negotiating and handling of disputes is their specialty."

"Accounts that we held no hope for have been paid in full!! The location of some customers were unknown to us, but you managed to find them."